Visa assistance

Frequently Asked Question

• How do I book a flight or hotel through Tranzit 365?

  Simply select your destination and travel dates on the Tranzit365 website or app, choose your preferred option, and complete the secure payment.

• What is the process for canceling or changing a booking date?

  Open Bookings in your account, select the reservation, and choose Cancel or Change. Airline and hotel fare rules determine any applicable charges, which are shown before you confirm.

• What payment methods are accepted on Tranzit 365?

  We accept bKash, Nagad, and Visa, Mastercard and American Express cards through SSLCommerz, as well as Google Pay.

• How long does it take to receive booking confirmation?

  Confirmation is usually issued within a few minutes of successful payment. You will receive it by email and SMS, along with a downloadable PDF invoice.

• Are there special discounts or extra baggage allowances for students?

  Selected airlines offer student fares with additional baggage on international routes. Eligible fares are labelled during search when you enter a passenger age under 30.

• How can I reach customer support for assistance?

  Call 09678076547 any time, day or night, or message us from the Support page. Our team responds 24/7.

• Which documents do I need for a tourist visa?

  Usually a passport valid for at least seven months, recent photographs, a bank statement, a travel itinerary and a hotel booking. Each country has its own list — our visa team will send you the exact checklist.

• Can Tranzit365 guarantee my visa approval?

  No. The decision rests solely with the embassy. We make sure your application is complete and accurate, which gives it the best possible chance.

• Can I submit my documents online?

  Yes. You can upload documents online or drop them off at any of our Experience Centres for verification.